My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Why do I receive the message, “File format not supported!”, after formatting my JetDrive Go once I open the JetDrive Go App? Is there an upper limit for the number of files allowed in every JetDrive Go Backup folder? Why is my file count shown to be less than the file count on the Apple device after I backed up files? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started